Questions, answered plainly.

The coin

How much is one coin?: $39, including the design and both sides printed. Shipping is $6.95. There's no setup fee and no minimum.
Why is one coin $39 when ten are $19 each?: The $39 covers the design work and the one-off handling. After the first, each additional coin mostly costs materials, so the price drops fast.
How big are they?: 40mm across — a bit larger than a US half dollar. About 3mm thick with a raised rim.
Gold or silver — is it real metal?: The blank is metal with a polished gold or silver finish. It's not solid gold. Where your design leaves the surface open, that bare polished metal shows through, which is what makes these look different from printed coins.
Will the print rub off?: No. It's UV-cured ink with a gloss coat, and the raised rim keeps the face off most surfaces. We carried test coins loose in a pocket all day, rubbing against keys and each other, with no wear.

Can I put a photo on it?: Yes. Upload one and we'll turn it into an engraved-style portrait. It won't look like a printed photo — it'll look like something struck into metal.
How many times can I redesign it?: Three free tries per side, so up to six designs per order. Need more, it's $5 for five more.
What if I don't like any of them?: Ask for a refund before you lock your design and we'll give you all of it back, no questions.
Can I upload my own finished artwork?: Not yet — designs are made through our design tool, which builds them from your description and photos. Email us if you have something specific and we'll see what we can do.
How are the designs made?: You describe what you want and our design tool builds it, using image generation, then shows it to you in about twenty seconds. You get three tries per side, so you can steer it until it's right. Every design is reviewed by a person before it goes to the printer.
Can I have a different design on each coin?: Add a second design for $12 and split your pack between the two. More than two designs, get in touch.

How long until it arrives?: We print and ship within five business days, then USPS takes two to five. Rush production is $15 and ships in two business days.
Do you ship outside the US?: Not yet. We're working on it.
Can I reorder later?: Yes, and it's 15% off. We keep your design on file — no setup, no redesign.
Do I need an account?: No. You order with your email and we send you a link to design your coin. The link doesn't expire.
I lost my design link.: Email us with your order number or the address you ordered with and we'll resend it.
Do you do bulk?: Yes. Over 100 coins, request a quote and we’ll price it for you.

Can I put my military unit's insignia on it?: No. Official military and law enforcement insignia are protected marks and we can't print them. We can do original designs in that style, which is what most people want anyway.
What else can't you print?: Sports team logos, movie and character IP, company logos you don’t own, currency designs, and hate symbols. If we can’t print your order, we cancel it and refund you in full. The full list is in our prohibited content policy.

Something we didn’t cover? Email hello@printglo.com and a person will answer.